IT Business Partner


We Are Looking for you!


  • As a Business Partner (60% of workload)

    -Be the focal point for one or more Business Functions to manage IT demands and services
    -Build and follow-up a portfolio of demands for his assigned business function(s)
    -Collect, document and analyze business requirements and functional specifications for complex cross functional projects
    to provide the best solution for current and future business needs.
    -Identifies ways to streamline IT processes and improve the quality of customer services
    -Identify operational inefficiencies, conflicting business practices and integration issues, suggesting alternative solutions to
    cross functional problems.
    -Network with senior internal customers and external colleagues.
    -Provide strategic, forward-looking vision when configuring or customizing solutions to maintain flexibility and future
    integration opportunities.
    -Provides broad functional and technical expertise to business areas regarding IT solutions, including training initiatives
    -Review, analyze, develop and implement business processes and applications with minimal supervision, in a cost and time
    effective way
    -Leads internal customers in new product reviews or pilots: Review, acquisition and implementation of new products.
    -Seek for opportunities to innovate with IT services: cloud, mobility, big data, social tools, etc
    -Provide a regular and comprehensive dashboard of ongoing projects and its KPIs
    -Provide IT focus on top priorities demands from his assigned business function(s)
    -Improve knowledge and proficiency of business users in all IT solutions, architecture roadmap

  • As a Project Leader (35% of workload)

    -Ensure successful implementation and support of IT projects
    -Identify issues with timelines or completion of projects ahead of time and work with PMO and internal customers to
    -Keep Project Manager informed of any issues.
    -Follow all project tasks through the production ticket system or project server on a weekly basis.
    -Integrate project team in partnership with business team: Quality Assurance, Software Developers and consultants
    -Assist with the creation and execution of test scripts to ensure that production issues are minimal after implementation
    of new enhancements, changes or upgrades.
    -Ensure quality and value of delivered IT solutions
    -Manage change and ensure user’s adoption, including proper training programs and project´s documentation

  • As a Service Leader (5% of workload)

    -Consult internal and external experts on resolution of complex production problems
    -Analyze and understand recurrent IT service problems for his assigned business functions, and propose improvements
    either in systems or IT processes
    -Provide directions for IT Service Organization in order to adequate SLA capabilities to the expectations of business
    functions and processes
    -Provide comprehensive IT Service executive KPIs for business leaders so they can understand their services and SLAs
    -Provide IT focus on priority tickets from his assigned business function(s). Follow-through with IT service organization in
    order to ensure Business function(s) will receive proper solution, on time, on quality.


  • Bachelor’s degree or related experience strongly preferred
  • Previous experience in business analysis, application design, implementation, and support in an online environment
  • Experience in Service organizations, Real State or Telecom
  • Prior experience in implementing ERP solutions (Oracle preferred)Solid knowledge of information technologies and methodologies, particularly with different application systems
  • Proficient in project management techniques and experience on cross functional projects
  • Excellent written and oral communication skills, in English and Spanish
  • Self-directed, able to inspire a team and work independently with minimal direction
  • Ability to support multiple applications or modules and multiple business groups
  • Ability to understand business concepts and determine the impact of business changes on systems
  • Experience with BPM is a plus


  • Vicente López GBA